Wednesday, November 28, 2012

Mayor calls for work culture transformation

Posted by Smookiekins On 11/28/2012 12:52:00 PM

Kota Kinabalu City Hall (DBKK) needs to carry out transformation in work culture into one that is more intellectual and based on creativity and innovation, said Mayor Datuk Abidin Madingkir.

He said this was vital in achieving the Prime Minister, Datuk Seri Najib Tun Razak’s call of “People First, Performance Now”.

This transformation will not only trigger change in the system and work procedure method as well as technology applications, it will also become an added value to the quality improvement process of service delivery overall.

“Today’s city residents are different than the people from 20 years ago as they are now more active and not shy in voicing out all kinds of ideas, views and issues.”

“Therefore, the approach taken to resolve any problems will also be different than previously,” he said when officiating the DBKK Innovation Day celebration at the DBKK Meeting Hall here, yesterday.

Also present were DBKK director-general, Datuk Yeo Boon Hai, DBKK deputy director-general, Joannes Solidau, department, division and unit heads and also members of the DBKK Innovative and Creative Group.

Abidin said DBKK needs bold changes and to try more innovative approaches in service delivery in order to fulfill the customer’s current needs.

“The customer’s needs and expectations are increasing which indicates that DBKK needs to be more responsive and to provide services geared towards the customer’s real needs.”

“Ideas as well new approaches that are more radical need to be created and implemented in order to fulfill the demands of ‘Business Is Not As Usual’. In accordance, the culture of quality and innovation is something that needs to be championed together at DBKK,” he said.

He added that DBKK’s aim in organising the inaugural Innovation Day celebration is to bring awareness to its officers and staff on the importance of cultivating innovation in providing excellent and innovative service to its customers and the people.

Abidin said DBKK also has to play a role as an organisation in forming and spearheading excellent technology as well service.

“Therefore, I hope that we will together cultivate innovation in DBKK in order to provide more quality and innovative service to the customer and to the people,” he said.


Sumber: New Sabah Times
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4 comments:

  1. Change Your Hiring Process

    ReplyDelete
  2. Most organizations measure leadership effectiveness in a very general and vague manner, and very few measure leadership behavior consistency.

    ReplyDelete
  3. budaya kerja harus sistematik.

    ReplyDelete
  4. Rakyat harus menyahut seruan melakukan transformasi budaya kerja, yang berintelek berteraskan kreativiti dan inovasi.

    ReplyDelete

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